Terms of service

Terms of Service

Last Updated: 10-Jun-2026

Welcome to Unwind. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms of Service.

1. General

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting updates on this page.

2. Products and Pricing

We make every effort to display our products, specifications, colors, dimensions, and pricing as accurately as possible. However, slight variations may occur due to screen settings, manufacturing processes, and material characteristics.

All prices displayed on the website are subject to change without prior notice.

3. Orders

All orders placed through our website are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including cases involving pricing errors, suspected fraud, or incorrect information provided by the customer.

4. Payments

Payments must be completed through the payment methods offered on the website. Orders will be processed only after successful payment authorization.

5. Delivery

Estimated delivery timelines are provided for reference only and may vary due to logistics, weather conditions, supply chain disruptions, or other circumstances beyond our control.

While we strive to deliver products within the estimated timeframe, delivery dates are not guaranteed.

6. Return and Refund Policy

Returns and refunds are governed by our Return & Refund Policy.

Returns are accepted only for products received in a damaged condition and reported in accordance with our Return & Refund Policy.

7. Warranty

Products may be covered by a limited warranty as specified on the product page or warranty documentation provided with the product.

Warranty coverage applies only to manufacturing defects and does not cover damage caused by misuse, negligence, improper handling, unauthorized modifications, accidents, normal wear and tear, or commercial use unless otherwise stated.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, designs, product descriptions, and trademarks, is the property of Unwind or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Unwind shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid by the customer for the specific product giving rise to the claim.

10. Accuracy of Information

We strive to ensure that all information on the website is accurate and up to date. However, we do not guarantee that all content is complete, current, or error-free.

11. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.

13. Contact Information

For any questions regarding these Terms of Service, please contact:

Email: sales@theunwindfurniture.com

Business Name: OPTONAUT

Address: 1st Floor, No 13-14, S V Complex, Navodaya Nagar,Kothanur Main road, JP Nagar Phase 7, Bengaluru, Bengaluru Urban, Karnataka, 560078